Waiter / Waitress Job at Delbar - Buckhead, Atlanta, GA

QXFlTk15bTMyamR3Y1Q1WUJOZGRORk5ZVHc9PQ==
  • Delbar - Buckhead
  • Atlanta, GA

Job Description

  DUTIES AND RESPONSIBILITIES:

  • Greets patrons upon arrival; assists with seating as needed.
  • Presents menus/wine lists to patrons and guides them through the menu.
  • Takes food and beverage orders accurately and courteously; responds to patrons’ questions regarding food and beverage items.
  • Opens/presents/pours wines and champagnes in a professional manner as needed.
  • Accurately enters orders for food and beverage items in a timely manner; coordinates with kitchen staff to clarify any allergy needs and requests.
  • Maintains complete knowledge of and strictly abides by state liquor regulations; verifies legal drinking age of patrons as needed.
  • Reviews food order for accuracy and presentation prior to delivering to patron; coordinates with kitchen staff to rectify any deficiencies.
  • Refills patrons’ beverages consistently as needed; monitors patrons during meals to provide for all needs.
  • Suggests desserts to patrons at completion of meal; accurately takes and delivers dessert orders.
  • Delivers ticket to patrons upon meal completion.
  • Handles purchasing transactions, which include operating cash register and accounting of daily sales.
  • Receives payment from patrons; makes change as needed; issues receipts.
  • Clears and resets tables as needed.
  • Possesses and maintains thorough knowledge of all beverage selections available and characteristics/description of every wine/champagne on the wine list and by the glass; all menu items, preparation method/time, ingredients, sauces, portion sizes, presentation, and prices.
  • Maintains cleanliness and sanitation at all times; performs closing clean-up duties.
  • Resolves patron problems/complaints; utilizes own best judgement in resolving issues or refers to management as needed.
  • Answers phone in a courteous and timely manner.
  • Assists other staff members as needed to ensure optimum service to all patrons.
  • Completes all necessary paperwork; maintains files and records.
  • Performs other related duties as assigned by management.
  • Works well with teammates from fellow serving, support, and kitchen staff.

 

QUALIFICATIONS: 

  • Previous experience in a fine dining restaurant setting preferred. (2-3) years
  • Thorough knowledge of state liquor regulations; ability to identify when a patron 

has had his/her alcohol limit.

  • Strong organizational skills; ability to manage priorities and workflow
  • Versatility, flexibility, and a willingness to work within constantly changing 

priorities with enthusiasm

  • Excellent customer service skills
  • Good judgement with the ability to make timely and sound decisions
  • Creative, flexible, and innovative team player
  • Bilingual skills a plus.
  • Professional appearance and demeanor
  • Ability to effectively communicate with people at all levels and from various 

backgrounds.

 

COMPETENCIES:   

  • Problem Solving --Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. 
  • Customer Service-- Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Interpersonal Skills--Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. 
  • Oral Communication-- Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. 
  • Teamwork-- Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. 
  • Leadership-- Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
  • Strategic Thinking— Develops strategies to effectively communicate with teammates and management to bring a great experience for the guests.
  • Judgment-- Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
  • Motivation-- Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
  • Professionalism-- Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. 
  • Adaptability-- Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
  • Attendance/Punctuality-- Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. 
  • Dependability-- Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. 

Job Tags

Full time, Flexible hours,

Similar Jobs

BayMark Health Services

Part Time Substance Abuse Counselor Job at BayMark Health Services

 ...determined by supervisor Qualifications: Associates and/or Bachelor in Behavioral Sciences Qualifying Utah License - ASUDC,...  ..., CSUDC, CSUDC-I, LMHC, CMHC, LPS, LCSW, CSW, SSW or eligible Psychology graduate working towards an SSW license Satisfactory criminal... 

Royal Caribbean Group

Photographer Job at Royal Caribbean Group

 ...standards. QUALIFICATIONS: Minimum of six months experience as a photographer required, preferably in a high-volume souvenir photography business. Strong demonstrated knowledge and understanding of photographic exposure, composition and focus is essential.... 

Clear Investment Group

Leasing Agent Job at Clear Investment Group

 ...Overview Coves at Columbus is looking for a Leasing Agent to present and lease units to qualified candidates. As a Leasing Agent you will be responsible for leasing apartments to prospective residents. This includes following up with assigned prospects, showing units... 

LevelTen Energy

Salesforce Administrator Job at LevelTen Energy

 ...integrations, and technology stack. ~ Nice to have: experience with other technology systems we use (e.g. Outreach.io, Nue.io, Docusign, Zoominfo, Tableau) Soft Skills Excellent problem-solving skills, a strategic mindset, and a bias towards action. Strong... 

Zoo Station LLC

No CDL Amazon Branded DSP Hiring Drivers at Wilmington-North Reading Location Job Job at Zoo Station LLC

No CDL Amazon Branded DSP Hiring Drivers at Wilmington-North Reading Location JobAmazon Van Drivers needed through Zoo Station, a new...  ...Number: (***) ***-**** Tell em' Gary's Job Board sent you.This truck driving job may have an alternate application method. Look in the...